Contact
Shift Close is made by Marian Yakubets at YakuApps. Email similarswords@gmail.com for help. Include your app version, iOS or Android version and a short description of what happened. Do not send paystubs, employer information or financial records unless you choose to share a specific redacted example.
What do cash and card tips mean?
Record tips after tip-out and before payroll deductions. Cash tips are tips from cash payments. Card tips paid to you in cash still belong under card tips. A later card-tip payment is a payout of existing earnings, not another earning.
Why does a matched card-tip total differ from my bank deposit?
Matching compares the same pre-deduction card-tip component in your records and payout statement. A bank deposit can include wages and deductions. A bank deposit alone cannot confirm that card tips match. Use a reference-only payment if you cannot identify the comparable component.
Do I need an account or internet?
No account is required for the local ledger. Shift logging and payout review work offline. Internet access is needed for purchases, subscription status and external support pages.
What remains free?
Basic shift tracking, payout review, history, corrections, two jobs, raw CSV and manual backup/restore. If Pro ends, all existing jobs keep basic logging and access to records. Creating more new jobs and Pro reports require active Pro.
How do I manage or restore Pro?
Use Restore purchases in Shift Close with the store account used for purchase. On iOS, manage subscriptions in your Apple Account subscription settings. On Android, use Google Play’s Payments and subscriptions. Cancelling renewal keeps access for the paid period. Deleting local records or uninstalling the app does not cancel a subscription.
Subscriptions are offered monthly and yearly, without a trial. The purchase screen shows your store’s price and billing period before confirmation.
What does a CSV export contain?
CSV is a portable shift record. It is not a full copy of later payout matching, reviews or audit history. Use a full backup to preserve the complete supported ledger and photos. Preview CSV imports before saving and review their date, amount and basis mapping.
How do I move or recover records?
Create a full backup and save it somewhere you control. Preview a backup before restoring; restore replaces local records. Keep a separate copy before replacing your ledger. Shift Close does not offer an app cloud-sync service. A purchase restore does not restore the ledger.
How do I delete my information?
Use the local erase action to remove app records and photos. Files already exported or shared remain wherever you saved them. For a support or subscription-data privacy request, contact us at the email above. Read the Privacy Policy for the different data flows.