Support

Clipex

How Can We Help?

Find quick answers about exports, free limits, Premium, subscriptions, and privacy below.

Frequently Asked Questions

How do I extract audio from a video?

Tap “Extract,” choose a video from your library, pick the output format you want, and export. The audio stays on your device.

What audio formats are supported?

Clipex supports MP3, M4A, WAV, FLAC, OGG, and M4R (ringtone). Free usage includes MP3 and M4A at Low/Medium quality. Premium unlocks all formats, including lossless WAV.

How does audio reversal work?

Import audio or extract it from a video, then tap Reverse. Clipex creates the reversed version locally on your device.

What are the free tier limitations?

The free version includes:

  • Up to 3 premium actions per day
  • Low/Medium quality (128-192 kbps)
  • MP3 and M4A formats
  • Core editing features (trim, reverse, speed, volume, fade)

What does Premium include?

Clipex Premium unlocks:

  • Unlimited exports
  • All effects (Slowed+Reverb, Nightcore, Chipmunk, pitch shifting, reverb, echo, bass boost)
  • All export formats (MP3, M4A, WAV, FLAC, OGG, M4R)
  • Maximum quality (320kbps and lossless)
  • Ringtone creation
  • Batch processing
  • Skip silence
  • Layer/add tracks (mixing)

How do I manage my subscription?

Go to your device’s Settings > Apple ID > Subscriptions to manage or cancel your Clipex subscription.

How do I cancel my subscription?

You can cancel anytime through Settings > Apple ID > Subscriptions on your device. You’ll continue to have Premium access until the end of your current billing period.

Does Clipex work offline?

Yes. Core audio processing happens on your device, so you do not need an internet connection for normal editing and export.

Is my data private?

Yes. Your audio and video files are processed on your device and are never uploaded to our servers. See our Privacy Policy for details.

Still Need Help?

If your question is not covered here, email us:

Email: similarswords@gmail.com

We usually reply within 1-2 business days.

Feature Requests & Feedback

If there is an effect, export option, or workflow you want Clipex to support, send us a note. Feedback helps decide what gets built next.