Overview
Willowglow (“we”, “our”, or “the app”) provides calm bedtime stories for families with children ages 2–6. It works without an account and is designed to minimize data handling.
The short version: Willowglow has no advertising, product-behavior analytics, cross-app tracking, social features, or user accounts. Playlists, listening progress, preferences, and downloaded stories stay on your device. Limited information is processed only to deliver content, optional notifications, purchases, and support.
Information We Do Not Collect
Willowglow does not ask for a child’s name, email address, phone number, precise location, contacts, photos, advertising identifier, or information entered by a child. The app has no chat, public profiles, behavioral advertising, product-interaction analytics, or third-party crash-reporting SDKs.
We do not sell personal information or use information for advertising or cross-app tracking.
Data Stored on Your Device
Willowglow stores the following information locally so the app can remember your choices and work offline:
- selected language and app preferences;
- parent-configured bedtime reminder settings;
- user-created playlists;
- listening and playback progress;
- the latest catalogue; and
- downloaded or cached story audio and artwork.
This information is not sent to us. You can remove it with Settings → Help & legal → Reset app data or by deleting the app, subject to device backups managed by Apple or Google.
Content Delivery
Willowglow downloads its catalogue, artwork, and narration from our content service. The service and its network providers necessarily process limited connection information, such as an IP address, requested file, request time, and technical request details, to deliver content, prevent abuse, and diagnose failures.
Willowglow does not use content requests to build a child profile or for advertising or cross-app tracking. Routine content access logging is disabled on our application gateway. Security or error records, if generated, are retained only as long as reasonably necessary to investigate and operate the service.
Optional Notifications
Daily bedtime reminders are scheduled locally on the device and are not registered with our server.
If a parent enables new-story alerts, Willowglow uses Apple Push Notification service and Google Firebase Cloud Messaging. The app sends a push token, platform, selected language, and content audience to our service so it can deliver the requested alerts. It does not send a child’s name, story choices, playlists, or listening history.
For notification delivery, Apple or Google may process an APNs token or Firebase installation/registration identifier plus app version, app identifier, device model, operating-system version, language, and time zone. These providers use the information to deliver, maintain, and diagnose their notification services, not for Willowglow product-behavior analytics.
When the parent disables new-story alerts or resets app data, Willowglow asks our service to delete its stored push registration, asks Firebase to delete its messaging token, and disables automatic messaging initialization. If the device is offline, the server request cannot complete immediately; the stale registration is deleted when the provider reports that its token is invalid. Provider-side identifiers and backups are removed under Apple or Google’s own retention policies.
Purchases and RevenueCat
Willowglow uses RevenueCat to validate purchases and maintain subscription entitlement status on supported store platforms. RevenueCat may process an anonymous app user identifier, store product identifiers, purchase and subscription status, transaction information, platform, app version, and limited device or network information needed for purchase functionality and fraud prevention.
Apple App Store or Google Play processes payments. We do not receive full payment-card details. Willowglow does not send story choices, playlists, or listening history to RevenueCat. RevenueCat is not used for advertising or behavioral analytics.
Support Messages
If an adult chooses Help & feedback, the device’s email app opens a draft addressed to us. The draft includes app version, build number, operating-system version, and app language. The adult can review, edit, or cancel it before sending. Willowglow does not automatically transmit the message.
If sent, we receive the email address, message, and diagnostics included by the adult. We use them only to respond and resolve the request. Support correspondence is retained only as long as needed for those purposes or ordinary business records, and may be deleted sooner on request unless retention is legally required. Please do not include a child’s name or other sensitive information.
Children’s Privacy
Willowglow is designed for family use. We do not knowingly collect personal information from children. Purchases, notification controls, support, and legal links are placed behind a grown-up gate.
If a parent or guardian believes a child has provided personal information to us, contact us and we will investigate and delete it where applicable.
Your Choices and Deletion
An adult can:
- keep new-story alerts disabled;
- disable alerts to request deletion of the server-side push registration;
- reset local app data from Willowglow settings;
- delete the app; and
- ask us to delete support information associated with their email address.
Willowglow has no user account to delete.
Changes to This Policy
We may update this policy when Willowglow, its providers, or legal requirements change. The latest version and effective date appear on this page. We will update applicable store disclosures when data practices change.
Contact
Privacy questions or deletion requests: similarswords@gmail.com.