Contact Support
For help with KidBooks, email similarswords@gmail.com. Please include your iPhone model, iOS version, app version, selected language, and a short description of what happened. Do not include a child’s name or other sensitive information.
Common Questions
Does KidBooks require an account?
No. KidBooks works without sign-up or a profile.
Why are no stories visible?
KidBooks loads its catalogue from a content service. During early TestFlight testing, that server may not yet be available. Once you have loaded a catalogue, the latest successful copy is kept on the device for later use.
Can stories play offline?
Previously played audio may be cached on the device for offline playback. A first uncached load still needs an internet connection and an available KidBooks content server.
How do I change the language?
Open the language control in KidBooks and choose English or Ukrainian. The app reloads available stories for that language.
Does “Start free trial” charge me in TestFlight?
No. The current TestFlight build uses local test access only and does not create a paid App Store subscription.
Will purchases work across iOS and Android?
KidBooks plans to use RevenueCat for a shared entitlement across iOS and Android. Cross-platform access will require both store integrations and a stable KidBooks app user identifier; it is not active in the current TestFlight build.
Does KidBooks collect analytics?
No. The current app has no third-party analytics, advertising, or tracking SDKs. See the Privacy Policy for the complete data-handling description.
Feedback
We welcome feedback from parents and adult testers. Email similarswords@gmail.com with suggestions or problems. Please do not send personal information about a child.