How Can We Help?
Email similarswords@gmail.com. Please include your macOS version and, if something looks wrong, the item’s name and a screenshot of its detail view.
Frequently Asked Questions
How do I install it?
Open the downloaded file, move Underneath to Applications, and open it. The iceberg icon appears in the menu bar. To start it at login, open the panel, then ⋯ › Settings › Launch at login.
I stopped something and it came back. Why?
A launchd job with RunAtLoad or KeepAlive starts again at next login, and an app that is a login item opens again. Use Disable auto-start to stop it from coming back. The detail view tells you which case it is.
How do I undo Disable auto-start?
Find the item under Auto-start (it shows as Disabled) and press Re-enable. The plist goes back where it was and the job is loaded again.
Why can’t I stop some items?
Apple system processes and root daemons are read-only on purpose. Underneath only stops your own processes.
Why does Check login items ask for my password?
macOS only lets an administrator read the full login-item list. The standard macOS prompt asks for it; Underneath never sees or stores the password. The result is saved, so it does not ask again until you check again.
My license key does not work.
Check that you copied the whole key, and that the Mac is online the first time you activate. After that, the license works offline. If it still fails, email us with your order number.
How do I move my license to a new Mac?
Enter the same key on the new Mac. If you reach the activation limit, email us and we will reset it.
How do I uninstall it?
Quit Underneath from its ⋯ menu, then move it from Applications to the Trash. Any plists you parked with Disable auto-start stay in ~/Library/LaunchAgents/Disabled/. Re-enable them before you uninstall if you want them back.